FAQs

Frequently Asked Questions


As an official supplier to the British Ministry of Defence, all of Wyedean’s products are manufactured to official specifications. The company is accredited with ISO 9001: 2008 and ISO 14001 as well as being certified Investors in People.View our accreditation certificates.

Our factory is capable of producing a number of products in a variety of styles. If you have an enquiry for an item that is not on the website then please email us at sales@wyedean.com. Be sure to give us as much information as possible. If you have images of the product you require then please send them along with a full and thorough description. The more information you can send us, the quicker and more easily we’ll be able to respond appropriately.

While we have a knowledgeable and experienced staff, we are not historians, so the more information you can give us, the better equipped we will be to deal with your enquiry.

If your enquiry relates to an out-of-stock item then our minimum order value of £500 applies, but we will issue a formal quotation advising lead times and potential price breaks.

We use a variety of different carriers for international shipping. Customers are also able to use their own accounts through their own carriers if required.

If you’ve placed an order through our web shop, your order will be sent using the standard Royal Mail service. Please allow 1-2 weeks for delivery to Europe, and 2-3 weeks for Worldwide deliveries.

We are open between 09:00 and 17:00 Monday-Friday.