FAQs

Frequently Asked Questions


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Yes we do. But what constitutes a bulk orders varies depending on the product. For example, for a simple item such as a badge, a bulk order would be 300 units. But for a more complex item such as an aiguillette, a bulk order would be 10.

You can view our online stock at Wyedean Stores. In each product’s description will be a note stating the recommended bulk quantity. If you have a bulk enquiry for something on the web shop then please email info@wyedeanstores.com stating the product code which you can find on the product page as well as the quantity you’re interested in purchasing. If your enquiry is for an item not on the web shop then email sales@wyedean.com.

The following represents typical guidelines for bulk quantities:

Badges – 300+

Buckles/Lockets – 100+

Cap Tallies – 50+

Ceremonial Accoutrements: Aiguillettes, Belts, Sashes – 10+

Haberdashery – 50 metres+

Lanyards – 20+

Ship’s Badges – 10+

Company policy is to only grant account status to customers that have spent over £1,000 (excluding VAT and shipping) in the previous year. This is reviewed annually. You can view our full credit policy.

For account customers, our bank details are as follows. Please be sure when making a payment to log the invoice number against the payment reference in order for us to be able to match the payment up with your account.

The National Westminster Bank PLC
63 North Street
Keighley
West Yorkshire
BD21 3SB

Account Number: 00448273
Sort Code: 53-61-30
IBAN:GB17NWBK53613000448273
Swift: NWBK GB 2L

For all invoicing enquiries, please contact invoicing@wyedean.com.

All invoice enquiries should be directed to invoicing@wyedean.com.

Wyedean is a working factory and not a museum or shop so is not open to the general public.

Customers and suppliers are able to visit for discussions about projects and enquiries but we insist that interested parties contact us beforehand to book an appointment.

While the main bulk of our orders are through contracts and to the Ministry of Defence, members of the public can view stock and purchase any of our products from our online store.

Unfortunately we are unable to offer samples. We have many thousands of products in stock and the administration time required to process and pack samples means it’s not a service we can offer.

However, haberdashery and narrow fabric items are available to purchase in 1 metre lengths from our web shop.

The majority of Wyedean’s items are made-to-order and therefore is not a formal price list. We do have a select range of items in stock, which can be bought online at our web store. If your enquiry relates to a non-standard item we would need to provide you with a formal quotation based on the materials and quantities required.

 

If you have an enquiry for a particular service or product, then be sure to provide us with as much information as possible including high resolution photographs, any specifications you may have and a full description of dimensions and components. You can contact us using our web form or via email at sales@wyedean.com.

As we have such a vast array of products for sale on our webshop, we have split our products down into categories based on either the force to which they belong, or the type of product. If you find the Wyedean Stores superstore too overwhelming, try visiting one of the sub stores at any of the following locations:

http://www.wyedeanstores.com – Our superstore containing all product ranges.
http://army.wyedeanstores.com – This store contains all products relating to the British Army.
http://badges.wyedeanstores.com – This store contains our badges, including hand embroidered badges, machine embroidered badges and woven badges.
http://cadets.wyedeanstores.com – This store contains all products worn by cadets across a range of different forces.
http://captallies.wyedeanstores.com – This store contains all of our Royal Navy Cap Tallies, of which there are hundreds. We also offer bespoke, custom-made cap tallies.
http://ceremonial.wyedeanstores.com – This store specialises in ceremonial regalia as opposed to work or combat wear.
http://haberdashery.wyedeanstores.com – This store specialises in all of our narrow fabric and haberdashery items.
http://royalnavy.wyedeanstores.com – This store focuses specifically on Royal Navy uniform accessories.
http://royalairforce.wyedeanstores.com – This store contains all items of uniform regalia relating to the Royal Air Force.
http://shipsbadges.wyedeanstores.com – As official suppliers of Ship’s Badges to the Royal Navy, this store features our ship plaques.